Bizzo Casino Privacy Policy 2026

When you register, we ask for your email address, a password, your preferred currency, your name, date of birth and residential address. As you play and fund your account, we also record transaction history, deposit and withdrawal details, bonus activity, game sessions and any messages you send to support. Technical data such as your IP address, device type, browser and approximate location is gathered automatically. If we request identity checks, we may also hold copies of the documents you upload, such as ID, proof of address and proof of payment ownership.

We use your details to create and run your account, process payments, credit bonuses and answer your questions. We also rely on them to confirm you are of legal age, to verify who you are, to spot fraud or abuse, and to meet the duties placed on a licensed operator. With your agreement, we may send you news about offers and new games. Beyond that, we analyse usage patterns to keep the site stable, fair and easy to use on mobile browsers. We do not use your data for anything unrelated to these purposes.

We handle personal data only where we have a valid reason. Most of what we do rests on the need to deliver the contract between you and us, such as running your account and paying out winnings. Some processing is required by law, including identity checks and record keeping linked to anti-money-laundering rules. We also act on our legitimate interests in keeping the platform secure and preventing fraud, always weighed against your privacy. Marketing messages are sent only where you have given consent, which you can withdraw whenever you wish.

Bizzo Casino is operated by Dama N.V., and your data is handled within that business and by carefully chosen partners acting on our instructions. These include payment providers and banks that move your money, identity-verification services, game studios that need limited technical data to run sessions, hosting and security vendors, and customer support tools. We may disclose information to regulators, courts or law-enforcement bodies where the law requires it. We never sell your personal data, and partners may use it only to provide the service we have asked them to deliver.

We keep your information for as long as your account is open and for a period afterwards that reflects our legal and regulatory obligations. Verification records and transaction history are generally retained for several years after account closure so we can satisfy anti-money-laundering and tax requirements, and to resolve disputes. Marketing preferences are kept until you opt out. When data is no longer needed for any lawful purpose, we delete it or anonymise it so it can no longer be linked to you.

You may ask us to confirm what personal data we hold about you and to provide a copy. You can request corrections to anything inaccurate, ask us to erase data we no longer need, restrict or object to certain uses, and request that your information be sent to you in a portable format. You may withdraw marketing consent at any time through your profile or by using the unsubscribe option in our messages. Some requests may be limited where we must retain records by law, and we will explain this if it applies.

We protect your information with SSL encryption for data in transit and with access controls that limit who on our team can view account details. Identity checks help keep your account from being used by someone else. No online service can promise absolute protection, so we also encourage you to choose a strong, unique password, avoid sharing login details and tell us straight away if you suspect unauthorised access. Responsible gambling tools and self-exclusion options are available in your account if you ever want to step back.

We use cookies and comparable technologies to keep you signed in, remember your language and currency, protect against fraud and understand how the site performs. Some are essential for the casino to work, while others help us measure usage or tailor content. You can manage non-essential cookies through your browser settings and our consent controls. For a full breakdown of the cookies we use, their purposes and how to change your choices, please refer to our dedicated cookie policy.

Questions, access requests and complaints about how we treat personal data are handled by our data protection contact within the support team. Reach them through your account's live chat or by writing to our standard support channel, mentioning that your message concerns privacy. To protect you, we may ask you to confirm your identity before acting on a request. We aim to respond promptly and will tell you if we need more time or cannot fully meet a request, along with our reasons.

We may revise this policy as our services, technology or legal duties evolve. When we make meaningful changes, we will update the version shown on this page and, where appropriate, let you know by email or through your account. Continuing to use Bizzo Casino after an update means you accept the revised wording, so we suggest checking back from time to time. Gambling should stay an enjoyable pastime; if it stops feeling that way, please use our limit and self-exclusion tools.